Vietnam | Product Purchase Procedure and Distributor Registration Guidelines
This guide details the official purchase process, document requirements, and delivery guidelines for customers and independent distributors in Vietnam.
📌 1. Procedure Summary
- Official Currency & Pricing: All product pricing for the Vietnam market is set strictly in Vietnamese Dong (VND). View the official price list https://www.enagic.co.th/wp-content/uploads/2026/09/Product-price-list-VND-202609.pdf
- Pricing Inclusions: Stated prices cover shipping, VAT/taxes, and handling charges from Thailand to Enagic Thailand’s officially approved joint-stock company stores in Vietnam.
- Authorized Purchase Locations: All payments and machine pick-ups/deliveries must be processed through one of Enagic Thailand’s five officially approved joint-stock stores. View the official list of authorized joint-stock stores.
- Local Delivery: Local delivery within Vietnam is available upon request. Freight fees vary depending on the destination and are charged separately by the local joint-stock store.
📋 2. Required Documents for Account Registration [Document Checklist by Registration Type]
Please prepare clear copies or scans of the required documents for your application category:
- Individual Applicants (Vietnamese Citizens)
- Application Form: Completed & signed Application Form (Download Official Application Form).
- Identification: Copy of Vietnam ID card.
- Local Bank Account Information: Copy of bank passbook or mobile banking screenshot showing account holder name and account number (account must be capable of receiving USD for commission payouts).
- Proof of Payment: Transaction receipt or VAT invoice.
Note: Bank account details are not required if registering for User Status (non-distributor).
- Corporate Applicants
- Application Form: Completed with signatures of authorized corporate representatives (Download Official Application Form).
- Business Registration: Official Business Registration Certificate (including the shareholder list).
- Identification: Copy of Vietnam ID card of the authorized signing shareholder.
- Corporate Bank Account: Official bank details registered under the corporate name.
- Proof of Payment: Transaction receipt or VAT invoice.
Note: Corporate bank account details are not required if registering for User Status.
- Foreign National Applicants Living in Vietnam
- Application Form: Completed and signed application form (Download Official Application Form).
- Passport: Copy of a valid Passport.
- Work Permit: Copy of a valid Work Permit issued by your current employer in Vietnam. (Work permits do not need to be issued by or connected to Enagic).
- Local Bank Account: Copy of your local Vietnamese bank account details.
- Proof of Payment: Transaction receipt or VAT invoice.
Note: Corporate bank account details are not required if registering for User Status.
📩 3. Order Submission & Processing Guidelines
- Submission Email: Send your completed application forms and supporting documents to goc.th@enagic.com and CC the Customer Service team: cs1@enagic.co.th, cs2@enagic.co.th, cs3@enagic.co.th, cs9@enagic.co.th
- Important Reminders:
- Pending Status: Orders with missing, incomplete, or illegible documents will remain on Pending status until resolved.
- Order Cancellation: Orders will be canceled if full payment is not completed within the designated period.
🪙 4. Payment & Pick-Up / Delivery Guidelines
- Payment Methods: Full payment must be made via Bank Transfer or Cash directly to the designated official joint-stock store account in Vietnam.
- Self-Pickup: Customers collecting machines in person must present:
- Original payment slip/transaction receipt.
- Valid ID card and contact phone number at the joint-stock office.
- Local Delivery Service: Delivery charges are determined by the local joint-stock store based on location. Customers requesting delivery must confirm their delivery address and shipping fee with the joint-stock office before completing payment.
☑️Vietnam Product Purchase Flowchart
☑️ Approved Joint-Stock Stores in Vietnam
List of the five officially approved consignment inventory stores:

